Privacy Policy
This Privacy Policy describes how Gold Maria ("Site" and any grammatical variation of the personal pronoun "we") collects, uses, and discloses the personal information of Users who visit the site, use our services from the site, make a purchase on the site at Gold Maria ("Site"), or otherwise communicate with us in connection with the Site (collectively, the "Services").
For the purposes of this Privacy Policy, the term "User" refers to a user of the Services, whether a customer, website visitor, or other individual whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post such a revised Privacy Policy on the Site, update the "last updated" date of this Privacy Policy, and take any other steps required by applicable law.
Collection and Use of the User's Personal Information
In order to provide the Services, we collect personal information about the User from various sources described below. The information we collect and use varies depending on how the User interacts with us.
In addition to the specific use cases described below, we may use the information collected about the User to communicate with the User, to provide or improve the Services, to comply with any applicable legal obligations, to enforce any applicable Terms of Service, and to protect or defend the Services, our rights, and the rights of our users or others.
Personal Information Collected
The types of personal information we obtain about the User depend on how the User interacts with the Site and uses our Services. The term "personal information" refers to information that identifies, relates to, or describes the User, or that could reasonably be linked to the User. The sections below describe the categories and specific types of personal information we collect.
Information collected directly from the User
- Contact information: name, address, phone number, and email address.
- Order information: billing and shipping addresses, payment details, phone number.
- Account information: username, password, security questions.
- Customer service information: content of messages sent through the Services.
Certain features of the Services may require the User to provide us with certain information directly. Failure to provide it may prevent the User from using some features.
Collection of Usage Information
We may automatically collect data regarding the User's interaction with the Services ("Usage Data") using cookies, pixels, and other tracking technologies ("Cookies"). This data may include device data, browser data, IP address, connection data, and how the Site is used.
Information Obtained from Third Parties
We may receive data from service providers acting on our behalf, such as:
- E-commerce platform providers (e.g., Shopify).
- Payment and logistics operators.
- Advertising and analytics service providers, who collect data through pixels, SDKs, cookies, and other tools.
We treat all such data in accordance with this Privacy Policy. See also the section on Third-Party Websites and Links.
Use of the User's Personal Information
- Providing the Services: account management, payment processing, order and return management, customer support.
- Marketing: sending promotional information in accordance with EEA law.
- Security: fraud prevention and account protection, in accordance with Article 6(1)(f) of the GDPR.
- Support and improvement: improving service quality, analyzing customer needs, improving communication.
Cookies
Our Site, like many other websites, uses cookies. More information about the Cookies we use in connection with running our store through Shopify can be found at https://www.shopify.com/legal/cookies.
We use Cookies to enable and improve the Site and Services (including remembering the User's actions and preferences), to conduct analytics, and to better understand how the User interacts with the Services. We may also allow third parties and service providers to use cookies on the Site in order to better tailor services, products, and advertisements on the Site and other websites.
Most browsers accept cookies by default, but the User can disable or delete them in their browser settings. Please note that disabling cookies may limit the functionality of certain features of the Site.
Disclosure of Personal Information
We may disclose the User's personal data in the following cases:
- To providers acting on our behalf (e.g., payment operators, hosting, IT, logistics, customer service).
- To business and marketing partners who display advertisements or carry out promotional activities.
- At the User's request — e.g., login integrations, social media widgets.
- To our affiliated entities within the Gold Maria corporate group.
- In the event of business transfers, in accordance with applicable law.
Categories of shared data:
- Identification data: contact details, account data, order data
- Commercial data: purchase history, customer service
- Internet data: usage data, IP, browser
- Geolocation data: device/IP location
This data is shared only to the extent specified in this policy, in accordance with applicable law. We do not share sensitive personal data without the User's consent, nor do we use it for profiling without a legal basis.
Third-Party Websites and Links
The Site may contain links to external websites. We are not responsible for their content or privacy policies. Before sharing your data, we recommend reviewing the policies in effect on those sites.
Information shared on social media or other public places may be visible to other users — publishing data is voluntary and is the User's responsibility.
Children's Data
Our Services are not directed at children. We do not knowingly collect personal data from individuals under the age of 16. If you are a parent and believe your child has submitted personal data to us, please contact us to have it removed.
As of the effective date of this Privacy Policy, we have no knowledge of selling or sharing data belonging to children under 16 years of age.
Security and Retention of User Information
We employ technical and organizational security measures to protect personal data; however, no system is completely secure. We recommend not sending sensitive data through unencrypted communication channels.
The retention period for data depends on its purpose — e.g., contract performance, user account maintenance, legal requirements, dispute resolution, or our legitimate interests.
International Users
We may transfer personal data outside the User's country of residence, including to countries outside the European Economic Area. Data is also processed by external partners and service providers.
When transferring data to third countries, we use appropriate safeguards, such as standard contractual clauses approved by the European Commission.
User Rights
Depending on the User's place of residence, the User may have the following rights regarding their personal data:
- Right of access: the ability to obtain information about the data we hold.
- Right to erasure: the ability to request deletion of personal data.
- Right to rectification: the ability to correct inaccuracies in the data.
- Right to data portability: the ability to receive a copy of the data and transfer it to another controller.
- Right to object or restrict: the ability to restrict processing or object to certain operations.
- Withdrawal of consent: where processing is based on consent.
- Right to appeal: the right to appeal our decision if we refuse to fulfill your request.
- Communication management: the ability to opt out of marketing communications via a link in the email.
To exercise these rights, please contact us using the details provided in the Contact Information section.
We may ask you to verify your identity before fulfilling your request. You may also authorize an agent to act on your behalf — in such cases, we will require documentation confirming the authorization.
This agreement is governed by the laws of the United States.
Contact details:
Store Name: Gold Maria
Company Address: 1 S Dearborn St, Chicago, IL, 60603, United States
Email: info@goldmaria.com
Contact: Contact Page
Customer Service: Monday through Friday: 9:00 AM – 5:00 PM (CEST)